Terms of Service

Last Updated: July 7, 2026

Welcome to Ying Bei Lai Office. These Terms of Service govern your use of our website, products, quotation service, and business communication.

By visiting our website, submitting an inquiry, requesting a quotation, or communicating with us, you agree to these Terms of Service.

1. About Ying Bei Lai Office

Ying Bei Lai Office is a professional office furniture supplier focused on B2B customers, including corporate buyers, office furniture dealers, contractors, interior design companies, project purchasers, and commercial workspace projects.

We provide office furniture products and solutions such as:

Supervisor desks
Manager desks
Executive desks
Conference tables
Staff desks and workstations
Office storage furniture
Customized office furniture solutions

Our website is mainly used to display products, provide business information, and receive quotation inquiries.

2. B2B Use Only

Our products and services are mainly intended for business and project purchasing.

By contacting us or requesting a quotation, you confirm that you are acting as a business buyer, project purchaser, distributor, contractor, company representative, or other commercial customer.

We may not process single retail orders unless agreed in advance.

3. Product Information

We try our best to display accurate product information, including product names, images, sizes, materials, colors, descriptions, and specifications.

However, product images, colors, finishes, and materials may appear slightly different due to lighting, screen settings, photography, production batches, or customization requirements.

All product details should be confirmed with our sales team before placing an order.

4. Product Sizes and Materials

Our common product sizes may include:

Supervisor desks: 1200 × 600 × 750 mm, 1400 × 700 × 750 mm, 1600 × 800 × 750 mm, 1800 × 900 × 750 mm
Manager and executive desks: 2000 × 1600 × 750 mm, 2200 × 1600 × 750 mm, 2400 × 1800 × 750 mm
Conference tables: 2400 × 1200 × 750 mm, 3000 × 1200 × 750 mm, 3600 × 1400 × 750 mm, 4200 × 1500 × 750 mm
Staff desks and workstations: 1200 × 600 × 750 mm, 1400 × 700 × 750 mm, 2400 × 1200 × 750 mm

Main materials may include E1 grade melamine board, MDF, PEI process tabletop, steel legs, steel frames, hardware accessories, cable management troughs, and power cable box systems.

Final product specifications will be based on the confirmed quotation, invoice, or order agreement.

5. Minimum Order Quantity

Different products may have different suggested minimum order quantities.

General MOQ reference:

Supervisor desks: 5 sets
Manager desks / executive desks: 3–5 sets
Conference tables: 1–3 pieces
Staff desks / workstations: 10–20 seats

The final MOQ may vary depending on product model, size, material, customization, packaging, and shipping requirements.

6. Quotations

Prices shown on our website, if any, are for reference only and may not include customization costs, packaging, shipping fees, taxes, customs duties, installation fees, or other additional charges.

Final prices will be confirmed through an official quotation based on:

Product model
Size
Material
Color
Quantity
Customization requirements
Packaging requirements
Shipping destination
Delivery method
Project requirements

A quotation does not become a confirmed order until both parties confirm the final order details.

7. Orders and Confirmation

An order is confirmed only after both parties agree on the product details, quantity, price, payment terms, production time, delivery terms, and other necessary order information.

For customized or bulk orders, customers are responsible for carefully checking all confirmed details before production begins.

Once production has started, changes or cancellations may not be accepted, or may result in additional costs.

8. Payment Terms

Payment terms will be confirmed before each order.

Depending on the order type and agreement, payment may be made by bank transfer or other accepted payment methods.

Production, preparation, or shipment may not begin until the required payment or deposit has been received.

All bank fees, transfer charges, currency conversion fees, taxes, or other payment-related costs shall be borne by the buyer unless otherwise agreed.

9. Production and Lead Time

Production time may vary depending on product type, order quantity, customization requirements, material availability, and factory schedule.

Any production or delivery time provided is an estimate unless otherwise clearly agreed in writing.

We will try our best to meet the agreed schedule, but we are not responsible for delays caused by events beyond our reasonable control, including material delays, logistics delays, customs inspection, natural disasters, strikes, accidents, or force majeure events.

10. Shipping and Delivery

Shipping methods, shipping costs, delivery time, and destination details will be confirmed before order shipment.

The buyer is responsible for providing accurate shipping information, including contact person, phone number, destination address, port, warehouse address, or other delivery details.

Unless otherwise agreed, the buyer is responsible for customs clearance, import duties, taxes, local delivery fees, storage fees, and other destination charges.

Risk of loss or damage may transfer according to the agreed shipping terms or trade terms.

11. Inspection After Delivery

Customers should inspect the goods as soon as possible after receiving them.

If there is any shortage, damage, wrong item, or quality issue, please contact us within a reasonable time and provide clear photos, videos, order information, and packaging details.

We will review the situation and provide a reasonable solution according to the actual case.

12. Returns and Cancellations

Because many B2B office furniture orders involve bulk purchasing, project matching, or customization, returns and cancellations may be limited.

Customized products, made-to-order products, bulk project orders, and products already in production may not be returnable or cancelable unless there is a confirmed quality issue or prior written agreement.

Return shipping costs, repackaging costs, customs fees, and other related costs may be the buyer’s responsibility unless otherwise agreed.

13. Custom Products

For customized products, customers must confirm all specifications before production, including size, color, material, quantity, design, layout, and special requirements.

We are not responsible for errors caused by incorrect information provided by the customer, including wrong size, wrong layout, wrong color selection, wrong quantity, or unclear customization instructions.

14. Installation

Unless clearly included in the quotation or agreement, product installation is not included.

Customers are responsible for arranging local installation, assembly, or related services after receiving the goods.

We may provide general product information or assembly guidance when available, but local installation quality and labor arrangements are the buyer’s responsibility.

15. Website Use

You agree not to use our website for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.

You may not:

Copy or misuse website content without permission
Attempt to interfere with website security
Submit false or misleading information
Use our website to send spam or harmful content
Use our brand, images, or product information for unauthorized commercial purposes

We reserve the right to restrict access or refuse service if we believe there is misuse of our website or services.

16. Intellectual Property

All content on this website, including text, images, product descriptions, logos, layout, graphics, and other materials, belongs to Ying Bei Lai Office or its content providers unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without written permission.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Ying Bei Lai Office shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from website use, product inquiries, quotation communication, order delays, logistics issues, or business interruption.

Our total liability for any confirmed product issue shall not exceed the amount paid for the specific product involved, unless otherwise required by applicable law.

18. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, policies, or actions of third-party websites.

You should review the terms and privacy policies of any third-party websites you visit.

19. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms.

20. Contact Us

If you have any questions about these Terms of Service, our products, or quotation process, please contact us:

Brand: Ying Bei Lai Office
WhatsApp: +86 13178430601
Email:jluo5622@gmail.com