Privacy Policy

Last Updated: July 7, 2026

This Privacy Policy describes how Ying Bei Lai Office collects, uses, and protects your personal information when you visit our website, submit an inquiry, contact us through WhatsApp, request a quotation, or communicate with us about our office furniture products and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or contact us, we may collect the following types of information:

Contact Information
This may include your name, company name, email address, phone number, WhatsApp number, country, and shipping destination.

Business Inquiry Information
This may include the product category, product size, quantity, project details, office layout, reference images, customization requirements, target budget, and other information you provide when requesting a quotation.

Website Usage Information
We may collect information about how you use our website, such as pages visited, time spent on the website, device type, browser type, IP address, and general location information.

Communication Information
If you contact us through WhatsApp, email, contact forms, or other communication channels, we may keep records of your messages to better respond to your inquiry and provide customer support.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries
Provide product recommendations
Prepare quotations for bulk orders or project purchasing
Confirm product details, size, material, quantity, and customization needs
Communicate with you about office furniture solutions
Arrange order processing, production, delivery, or after-sales support
Improve our website, products, and customer service
Prevent fraud, spam, and unauthorized activities
Comply with applicable legal or business requirements

We mainly use your information to support B2B communication and project-based office furniture purchasing.

3. B2B Inquiry and Quotation Use

Ying Bei Lai Office mainly serves business customers, including corporate buyers, office furniture dealers, contractors, interior design companies, and project purchasers.

When you submit an inquiry, we may use your information to understand your project needs and provide suitable office furniture solutions. This may include supervisor desks, manager desks, executive desks, conference tables, staff workstations, storage furniture, and customized office furniture.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve browsing experience, analyze website traffic, and understand how visitors use our website.

Cookies may help us:

Remember website preferences
Improve website performance
Analyze visitor behavior
Measure marketing effectiveness
Provide a better user experience

You can choose to disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

5. Third-Party Services

We may use third-party services to operate our website, analyze traffic, communicate with customers, or support business operations.

These services may include:

Shopify
Google Analytics
WhatsApp
Email service providers
Shipping or logistics partners
Payment or bank transfer service providers, if applicable
Marketing or advertising tools, if used

These third-party services may collect or process your information according to their own privacy policies.

6. How We Share Your Information

We do not sell your personal information.

We may share necessary information only in the following situations:

With service providers who help us operate our website or business
With logistics partners for delivery or shipping arrangements
With payment-related service providers when payment is involved
When required by law, regulation, legal process, or government request
When necessary to protect our rights, business, customers, or website security

We only share information that is reasonably necessary for business operations.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We may keep your information for as long as necessary to:

Respond to your inquiry
Provide quotations and customer support
Maintain business records
Complete orders or after-sales service
Comply with legal, tax, accounting, or business requirements

If your inquiry does not result in an order, we may still keep communication records for future business follow-up unless you request deletion.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing activities
Withdraw consent where consent is required
Request that we stop sending marketing communications

To make a request, please contact us using the information below.

10. International Business Communication

Ying Bei Lai Office may communicate with customers from different countries and regions. By submitting your information to us, you understand that your information may be processed or stored in different locations depending on the services we use.

11. Children’s Privacy

Our website and services are intended for business customers and are not directed to children. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this page regularly to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Brand: Ying Bei Lai Office
WhatsApp: +86 13178430601
Email: jluo5622@gmail.com